Did you know that more than two thirds of all businesses rely not on in-house services but on a managed service provider to keep their computers running and their customers happy? Are you wondering what those companies know that your own firm does not? The fact is that outsourced IT services have a number of important benefits for companies of all sizes, from the smallest mom and pop operation to the largest multinational enterprise.
It is not difficult to understand how IT outsourcing can benefit your business, especially when you consider the enormous expense having a dedicated IT staff can bring with it. No matter what the industry, IT services are among the most expensive of all fixed costs, and IT workers routinely command very high salaries.
With a dedicated IT staff, you are paying those costs whether you have problems with your computers or not. Whether those IT workers are busy fighting fires around the office or sitting around doing nothing, the costs to your company are exactly the same.
In addition to these important benefits, outsourcing your IT operations can provide faster turnaround times and a better response than even the most proactive onsite staff. These days technology allows computer technicians to log on to computers from anywhere in the world, making it easy to diagnose and resolve problems in a matter of minutes, even from halfway around the globe. A managed service provider can even update and maintain customer computers after hours, eliminating any impact on productivity while making sure all computers are up to date.
Need a manage services plan that works for you? Contact a member of our team today to hear about your options.